Five—star support

Client Services

Trust, integrity and service you can depend on across every campaign.

What we're about

Project management

Project management

Commercial direction

Commercial direction

Bespoke reporting

Bespoke reporting

Face-to-face meetings

Face-to-face meetings

Real-time support

Real-time support

KPI-setting & appraisal

KPI-setting & appraisal

Budget management

Budget management

Campaign planning

Campaign planning

What we do


Our client services team work with you from day one, bridging the gap between you and our technical teams. The team will assign an account manager to take care of your business, giving you a point of contact for help, support and updates on our work.

Our team are responsible for maintaining your account and will work closely with you to make sure your needs are met, and questions answered. They aim to become an extension of your business, providing a friendly and approachable service that you can rely on every day.

How we do it


Shared goals

The client services team are here to ensure your objectives are accomplished and maintain vital contact at all stages.

How we do it


Real-time support

With years of combined experience, our dedicated account managers offer practical, intelligent advice and support – so you know your campaign is in safe hands.

How we do it


Honest guidance

Our exceptional approach to client service means a trusted partner for your business, and a guiding hand whenever you need it.

How we do it


Jargon-busting feedback

Our client services team are skilled in turning the technical work of the operational teams into understandable and digestible feedback. Reports and reviews will make sense, and relate to your set KPIs.

Meet the team

Harry Moore
Harry Moore

Project Manager

Antony Simon
Antony Simon

Client Services Director

Raveen Panesar
Raveen Panesar

Account Manager

Sian Peat
Sian Peat

Senior Account Executive

Leanne Barker
Leanne Barker

Administrative Director

Rachel Buck
Rachel Buck

Office Manager

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