Keeping Your E-Commerce Site Safe


As well as being my birthday (gifts can be sent to the Banc HQ), 10 February is Safer Internet Day – a day dedicated to more responsible and secure use of online technology. At Banc, we try and offer guidance every step of the way for our e-commerce clients from site design to social media campaigns. To mark Safer Internet Day 2015, we’re offering seven tips to help you keep you e-commerce site more secure.

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Limit Login Attempts

Limiting login attempts can help with a wide range of technologies – from stopping drunken 18 year old lads sending regrettable texts to their exes, to reducing the risk of fraudulent entry into membership portals. Limit the number of login attempts to three or five – and the site’s platform may be able to detect suspicious behaviour.

Make sure there is an alternative entry option or helpline available for genuine password mix-ups and those times when that mischievous scamp, caps lock, has turned itself on.

Implement Strong Password Guidelines

Make sure users don’t enter ‘Password’ as their chosen password, as these are prone to be targeted and hacked – like the jailor spinning the prison keys nonchalantly. Make it necessary for users to create passwords with a mixture of upper case, lower case, numbers and symbols – like a teen girl’s MSN Messenger Name: ‘мY-¢hєMi¢αℓ-я0Maηc3e- я0XXX’ for example.

Choose a Progressive Platform

If you can’t say anything else positive about hackers, they sure are persistent. This makes it important that your e-commerce site is built on a platform which receives regular updates and improvements to combat progressive hacker activity. Using a bespoke or outdated platform could leave your site susceptible to attacks. At Banc, we’d suggest a WordPress platform with the WooCommerce plugin – always staying on top of updates and upgrades.

Keep Sensitive Data Out of Sight

It is important to keep only the bare minimum of sensitive data in the files of your e-commerce site – ensuring it is not exposed if the site comes under attack. If a hacker breaks through your security, the first thing they are likely to go for is customer bank and payment details, so keeping these well hidden and innaccesible will help protect your customers.


Earn your SSL Certificate

Adding an extra layer of security, an SSL Certificate can help protect your customers and convince them that your website is 100% safe and secure. There are four methods to getting an SSL Certificate for your e-commerce websites and the benefits can be immediate and continue into the long-term.

Provide Security Training

It is important to train all members of the web team in e-commerce security to ensure they understand the full implications of all their actions. This will reduce the risk of leaked information or security lapses by the team. Employees should be educated in the laws and policies which affect customer data and be trained how to ensure it is kept safe. E-Commerce Security by Mehdi Khosrowpour offers expert advice about securely operating an e-commerce site.

Track Sales

Tracking numbers on all orders can help combat chargeback fraud. The lost revenue from chargeback fraud could be the difference between an unsuccessful business and a profitable e-commerce site, making it wholly important in the short and the long term.

For more advice about e-commerce security, or to simply ask what I want for my birthday, give the Banc team a ring on 0845 459 0558.

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Jonathan Branney